Changing DPI (Dots Per Inch) settings

March 3, 2010 at 10:47 PM • by John Lueders


If you iDo Home screen looks ‘off’, changing your computer’s DPI setting to ‘Default scale (96 DPI)’ will resolve this issue. Below is a screenshot sent from a customer with the screen not looking as expected.

iDo Home Screen - Links do not align with background graphic

Other parts of the program will not look ‘right’.  Let’s change the DPI setting to ‘Default scale (96 DPI)’.

Resolution for Windows Vista/7

To adjust your DPI settings:

  • Open ‘Control Panel’
  • Click on ‘Personalization’
  • Click on ‘Adjust font size (DPI)’

Vista Control Panel Personalization

  • Select the ‘Default scale (96 DPI) setting and click ‘OK’
  • Reboot your computer and iDo should look as expected

Vista DPI Scaling Window

Resolution for Windows XP

To adjust your DPI settings:

  • Right-click on your desktop and click ‘Properties’ from the popup menu
  • Select the ‘Settings’ tab
  • Click the ‘Advanced’ button
  • Select ‘Normal size (96 DPI) from the DPI Setting dropdown and click OK
  • Reboot your computer and iDo should look as expected

iDo does not show the home screen? Let’s reinstall Flash

February 26, 2010 at 1:57 PM • by John Lueders


iDo and PrintJobs require you to have Adobe Flash installed on your computer.  If you do not have Flash installed (installed correctly) on your computer, iDo and PrintJobs will show their ‘splash’ screens but will not open to show the application.

As a part of iDo and PrintJobs installations, Flash is installed.  Even though we attempt to ensure that Flash is installed during our installations, Flash can sometimes get unregistered on your computer … and cause the applications to not launch.


  1. Using Internet Explorer (important) visit
    Note:  It can be any website that uses Flash, but I know that flashkit works perfectly.
  2. When you reach this site, you ‘should’ see Flash movies blinking/playing but you will not.
  3. The site will then show the yellow bar at the top (Windows XP) or…an installation message like the below.
  4. Click Install.
  5. The screen may flicker as part of the instllation…when you believe it is done…click ‘F5’ to refresh the page.
  6. All movies should be visible and playing.
  7. Run iDo or PrintJobs and both programs should run as expected.

Note:  Internet Explorer is required because it installs Flash as an Active X.  Firefox does not resolve this issue because it installs Flash as a plug-in.  They are different and only Internet Explorer produces the solution.

If you do not have Internet Explorer or if the above does not resolve the issue, please contact us.

How to install a new font in Windows

June 23, 2009 at 10:00 AM • by John Lueders

To really personalize my printing projects, I will oftentimes search my list of fonts and select the one that looks the most aesthetically pleasing for the job, after which I will adjust the color and size until it is just right.  I have customers who print envelopes by using a larger calligraphy font for the names on the first line and a smaller, more legible font for the address.  This is partially why Elm Software developed PrintJobs in the first place – to customize the ways in which you print information.

But what if you like a font that is not on your computer?  Elm Software offers a variety of free fonts available via download.  If you would like to use fun, new fonts for your own upcoming printing projects – invitation envelopes, mailing labels, room layouts, reception tent cards – use the following information to properly install these fonts on your computer.

Before we discuss the steps needed to install a font on your computer, let’s discuss where fonts live.

Where fonts live

Fonts reside in a folder on your Windows computer.  This folder is usually at C:\Windows\FontsSometimes it is C:\Winnt\Fonts.  Fonts installed on your computer appear in this folder and are usable by any program on your computer – Microsoft Word, Excel, Powerpoint, PrintJobs, Tabula Rasa, etc.  The image below shows my Fonts folder on my Windows Vista 64-bit computer. 


Let’s say you are working on your computer, and you open a Word document that was created on another computer in Calibri font, but your computer does not have Calibri.  Your computer will automatically select the closest approximation of Calibri to display the text, such as Arial or Verdana.  If you are e-mailing a document (to be printed) that contains a unique font, either turn the document into a .pdf or be sure that the end computer has that font already installed.  Otherwise, your print job may not end up looking like how you want it to look.

Installing fonts

  1. Visit, locate the desired font and click the download button.
  2. Save the zip file to your desktop.
  3. Unzip the contents of the zip file to your desktop.
  4. Go to your desktop and find the font file(s) and right-click and select ‘Copy’ from the popup menu.
  5. Open 'My Computer' and navigate to your fonts folder. Example: C:\Windows\Fonts
  6. Right-click in the ‘Fonts’ folder and click ‘Paste’.
  7. An 'Installing Fonts' dialog window appears.
  8. Upon completion, your fonts will be installed and ready to be used by all applications.


Install some new fonts today!

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